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086: Apple Store Goes Above and Beyond

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086: Apple Store Goes Above and Beyond
Joe Saponare, Sam Valencia, Jerry Zigmont
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- Joe's Apple Store followup: they fixed it!

- project-based billing considerations

- writing proposals, including an onsite followup to give the client (and consultant) a level of comfort that any unforeseen issues can be resolved because you're standing by

- clients taking your well-designed proposal with specifications and shopping around to other consultants

084: New Year's Resolutions 2015, Part 2

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084: New Year's Resolutions 2015, Part 2
Joe Saponare, Sam Valencia, Jerry Zigmont
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Recorded live on January 6, 2015

Many thanks to our sponsor this week, Watchman Monitoring. We use and highly recommend Watchman Monitoring. Sign up for your free trial at watchmanmonitoring.com/cmdctrlpwr.  New Year promotion for people who subscribe: and add the agent to any 20 computers in 30 days and get Custom Branding for 1/2 off.

Topic:

- Business Resolutions for the New Year

083: New Year's Resolutions 2015, Part 1

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083: New Year's Resolutions 2015, Part 1
Joe Saponare, Sam Valencia, Jerry Zigmont
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Recorded live on January 6, 2015

This week's show has been brought to you by the good folks at Blue Mango Learning Systems, makers of Clarify. Visit Clarify-It.com to download a free trial of Clarify, and start creating how-to's and instructional documents today – and help others be great. Use coupon code CCPSENTME for 15% off.

Topics:

- helping family members around the holidays (Jerry sent a newsletter!)

- Comcast shipping new modem/router combos which include an open wifi network; Sam had issues with port forwarding and Comcast doesn't support it

- warning clients and family to be careful trying to follow instructions they find online: "stop if you see the word Terminal"

- we appeared on MacVoices again!

- the need to exercise the tech muscle when you go from being a one man show to hiring someone, to avoid getting rusty

082: Interview with Charles Edge of JAMF Software and Krypted.com

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082: Interview with Charles Edge of JAMF Software and Krypted.com
Joe Saponare, Sam Valencia, Jerry Zigmont, Charles Edge
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Pre-recorded on December 16, 2014

Thanks to Charles Edge of JAMF software and Krypted.com for joining us this week!

Topics:

- Bushel, device management for small workgroups

- Charles appeared on MacVoices recently

- Charles has a new book: Take Control of OS X Server

- Special link for Command Control Power listeners to check out the Bushel beta

081: Three French Wrens

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081: Three French Wrens
Joe Saponare, Sam Valencia, Jerry Zigmont
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Recorded live on December 16, 2014

Thanks to Smile, makers of PDFPen Scan+, for sponsoring this week's Command Control Power! Visit smilesoftware.com/restart to learn more.

Topics:

- Jerry recommends treating yourself to a second MagSafe Power Adapter: one for your mobile kit and one for your desk

- Jerry also recommends the Wren V5AP AirPlay Speaker,  the Wirecutter's best AirPlay speaker

- TeamViewer 10 followup

- Mike Kingsley recommended using Screen Sharing app and entering the client's Apple ID to request permission to share their screen; works with 10.10 clients; another prompt to control their screen; doesn't share your Apple ID with them – all you need is their Apple ID

- Joe recommends Philips Hue, the Hue Server app, and Indigo

- Sam recommends the Schlage door lock

- check out Sam's Peachpit courses!