October 23, 2013

023: Fall 2013 Releases - Mavericks, iLife, iWork, Retina MacBook Pro, iPad Air, Retina iPad mini

October 23, 2013/ Joe

Recorded Live on October 22, 2013

We have plenty to discuss this week about Apple's Fall 2013 releases, as well as new details about the forthcoming Mac Pro.

Topics:

- Migration Assistant bug upgrading to Mavericks; Apple updates Migration Assistant six hours too late to save Jerry's afternoon

- advising clients about when to upgrade to Mavericks

- using Carbon Copy Cloner's Disk Center to clone the Recovery Partition

- Carbon Copy Cloner's partner program: contact eddie@bombich.com

- iPad Air, iPad mini with Retina; Apple setting the stage for iPad Pro?

- hard drive upgrades, SSD upgrades, hybrid drives?

- Sam's client migration from iPhone to Android

- Mac Pro pricing and support for up to six Thunderbolt displays or three 4K displays

Follow up:

- 1Password 4 for Mac with Multiple and Shared Vaults; securely sharing data among members of a team using Secure Notes

Mentions:

- Lion Disk Maker

- Carbon Copy Cloner

- gizoogle.net

October 22, 2013

022: Interview with Thadd Weil, Public Relations Specialist for Synology

October 22, 2013/ Joe

Recorded on October 15, 2013

Continuing our storage vendor interview series, Jerry and Sam are pleased to be joined by Thadd Weil, Public Relations Specialist for Synology America Corp. (Joe was out of town for this interview.)

Topics:

- Synology DiskStation entry-level "j" series with ARM processors for home

- DiskStation "+" series with Atom processors for SMB

- RackStation for business

- "xs" series with Xeon processor for enterprise; xs+ with High Availability

- Synology's naming convention

- Synology DiskStation Manager software and the Live Demo

- Link Aggregation using a DiskStation DS1812+ connected to a Retina MacBook Pro with two Gigabit Ethernet adapters

- Other Synology resources include Getting Started, NAS Selector, and RAID Calculator

- Synology is on Twitter (@Synology) and FaceBook

October 16, 2013

021: Interview with Jim Sherhart, VP of Product Marketing for Drobo

October 16, 2013/ Joe

Recorded Live October 8, 2013

Topics:

- Jim's journey: after three years at Drobo, he left with founding CEO of Drobo, Geoff Barrall, to run marketing at Connected Data, creators of Transporter. Then a year later, Connected Data was acquired by Drobo which brought Jim back to the company.

- Transporter's improvements over the PogoPlug

- cloud storage vs. private/personal cloud services; the benefit of controlling the device

- Drobo Accelerator Bay enabling large, fast, cheap SSD cache for Drobo 5D, Drobo 5N, or Drobo Mini, e.g. 64 GB mSATA drive

October 10, 2013

020: Client Anecdotes & Rates

October 10, 2013/ Joe

Recorded Live October 8, 2013

Topics:

- Quicken 2007 for Lion; migrating from Quicken 2003

- Sam's story about his client's self-help attempt: the client diagnosed a server's startup disk failing, erased the Time Machine backup, cloned a copy of the data to it, and then when the clone wouldn't boot, they called their trusted advisor (Sam) to swoop in and heroically save the day.

- liquid spills, and the accompanying story

- what to do when a client declines a backup recommendation

- Jerry's story of the need for a consultant to support legacy equipment

- Joe raised his rates recently; here's how

- new services; group class offering; break-even analysis

Memorable Lines:

"Step 1: Diagnose drive failure; step 2: erase the backup." - Joe

Picks of the Week:

- PowerBookMedic.com

- SignMyPad.com

October 02, 2013

019: Interview with Elaine Kwok, Product Marketing Manager for Promise Technology

October 02, 2013/ Joe

Intro Recorded Live on October 1, 2013; Interview Recorded on September 24, 2013

Jerry, Sam, and Joe are pleased to be joined this week by Elaine Kwok, Product Marketing Manager for Promise Technology.

As with the original release of Thunderbolt in 2011, Promise will be first to market with Thunderbolt 2 peripherals to be released alongside the forthcoming Mac Pro redesign later this fall.

We would like to extend our sincere thanks to Elaine for taking the time to discuss the Promise product line with us, especially during this busy time as the company gears up for Thunderbolt 2. Stay tuned for exciting updates from Promise!

But first, listen to Joe recount his recent data recovery success through his MacGyvering of a hard drive with a broken mini USB connector on the bridge board of a WD MyBook for Mac. The tools at his disposal were as follows: a USB connector salvaged from a non-working donor enclosure; a pair of needle nose pliers; a rubber band; a plastic dust cover from a mini-DVI to DVI adapter; a spare 3.5" hard drive; and a spool of kapton tape. Go!