November 04, 2014

074: Managed Services Refresher with Luis Giraldo of Ook and MonkeyBox

November 04, 2014/ Joe

Recorded live on October 28, 2014

This week we're thrilled to be sponsored by Smile, makers of TextExpander – which just got a whole lot better with iOS 8 and custom keyboards. Visit smilesoftware.com/restart to learn more. Try TextExpander for free and tell your clients!

Thanks to Luis Giraldo for joining us once again to discuss Managed Services.

How does one Quantify the Value of Managed Services?

MonkeyBox integrates with Watchman Monitoring

Previously:
010: Managed Services discussion with Luis Giraldo
041: Managed Services Roundtable with Allen Hancock, Luis Giraldo, and Kevin Ginger, Part 1
042: Managed Services Roundtable with Allen Hancock, Luis Giraldo, and Kevin Ginger, Part 2

October 07, 2014

071: Adware & Malware Focus with Thomas Reed of TheSafeMac and AdwareMedic

October 07, 2014/ Joe

Recorded on September 30, 2014

Special thanks to Thomas Reed of TheSafeMac and AdwareMedic for joining us this week to review the current state of adware and malware on the Mac!

Topics:

- Thomas has a great post on TheSafeMac: The unchecked growth of Mac adware

- Thomas generously offers AdwareMedic as fully-functional software (donations encouraged)

- thoughts on using AppleScript because it is human-readbale and "open source" by default, which builds trust

October 01, 2014

070: Shellshock – Apple Bashing

October 01, 2014/ Joe

Recorded live on September 30, 2014

This week's show has been brought to you by the good folks at Blue Mango Learning Systems, makers of Clarify. Visit Clarify-It.com to download a free trial of Clarify, and start creating how-to's and instructional documents today – and help others be great. Use coupon code CCPSENTME for 15% off!

Special thanks to Jon Schwenn of MacMiniVault.com for joining us this week to discuss Shellshock, and Apple's response to this Bash bug

Topics:

- see Jon's post about Shellshock for a recap of the bug, a patch for 10.6 Snow Leopard, and other helpful recommendations

- Pro-Tip: Jon suggests signing up for Apple's Security-Announce mailing list

- we discuss Advanced Camp has been postponed due to speaker cancellations

- Plus: Allen Hancock joins us to talk about Advanced Camp being postponed, and his free 2015 ACN Camp Pre-union webinar – featuring business development topics and how to succeed at Managed Services

- Kramer & DaVinci Sleep

- Jerry mentions the benefits of the Ditto command

September 24, 2014

069: Interview with Ben Greiner, Forget Computers

September 24, 2014/ Joe

Recorded live on September 23, 2014

We're sponsored this week by Smile. Visit smilesoftware.com/restart for great Mac, iPhone, and iPad software, and recommend it to your clients! Smile makes three of our favorites: TextExpander, PDFpen, and PDFpen Scan+.

Topics:

- first, we discuss our frustrations trying to navigate phone plan options

- we feature an interview with Ben Greiner of Forget Computers, discussing the new version of RobotCloud and SupportMenu

- check out the Device Scout Demo or get the Beta of Starter Kit

- Ben wrote an article explaining Best Practices for Creating Apple IDs in an organization

- Sam reports back on his recent APS gig, and reminds us that Apple Configurator is now DEP aware

- how iOS 8 is changing the game: http://www.macstories.net/stories/ios-8-changed-how-i-work-on-my-iphone-and-ipad/

- Joe offers a fix for problems with AppleUSBEthernetHost.kext and AirTrafficHost.framework; Apple called Joe to ask what fixed it

August 22, 2014

064: Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com

August 22, 2014/ Joe

Recorded live on August 19, 2014

- Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com (CyberLynk Networks)

- benefits of colocation vs. on premises hosting: physical security, physical safety, reliable internet and power

- types of common services running on Mac mini: backup server, file sharing, ESXI, Daylite, Xcode Server, MacPractice, Rumpus, FileMaker, LightSpeed

- NewerTech Headless Mac Video Accelerator @ $19 from OWC; uses Thunderbolt: possible to connect later in daisy chain; vs. fit-Headless which uses HDMI; side benefit: screen saver and screen lock work properly

- Joe's story of Apple Store achieving 80% Mac mini Server setup after six weeks, finally referred client to ACN; two hours later, server is 100% good to go