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089: "Big Brother" Is Crashing Your Mail

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Recorded live on February 3, 2015

This week's show has been brought to you by the fine people at Backblaze - Online Backup Made Easy. Visit Backblaze.com or https://www.backblaze.com/ccp to sign up for their Partner Program. If you provide IT support and want to know more, simply signup to try their Partner Program. Backblaze will give your company a free account to try Backblaze and see just how great it is!

TOPICS:

- Jerry talkes about RackSpace Hosted Exchange woes using Apple Mail application. 
Walt Mossberg reviews Outlook for IOS Outlook for iPhone, Android Is a Powerful Productivity App . Sam references security concerns outlined in the article - Outlook for iOS app "breaks" corporate security, developer says .
 You can download your copy of Outlook for IOS from the iTunes Store

- Joe shares his customer issue with POP & IMAP accounts not reflecting "Read" & "Unread" Email Status When Mixing Email Protocols

- Backblaze Storage Pods Seen Here - https://www.backblaze.com/blog/backblaze-storage-pod-4/
  Reliability Data Set For 41,000 Hard Drives Now Open Source -   
  https://www.backblaze.com/blog/hard-drive-data-feb2015/
   Backblaze Parther Program - https://www.backblaze.com/ccp

- Sam talks about his customer that was bitten by the Cryptowall & Cryptolocker Issue, Bitdefender Labs "Cryptowall Vacinne" - http://labs.bitdefender.com/projects/cryptowall-vaccine-2/bitdefender-offers-cryptowall-vaccine/

- Joe tells his tale of the "Big Brother" Mail Crashing Bug in Yosemite 10.10.2 bit not in 10.10.1 
Apple Support Forum - OSX Yosemite 10.10.2 MacMail freeze

- Jerry talks about Apple Mail Email Signature Woes & needing to disable iCloud Drive Syncing for "Mail" under Options in System Preferences
How to Make an HTML Signature in Apple Mail for Yosemite OS X 10.10
http://matt.coneybeare.me/how-to-make-an-html-signature-in-apple-mail-for-yosemite-os-x-10-dot-10/

 

087: Joe's Birthday Bash

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Recorded live on February 3, 2015

This week's show has been brought to you by the good folks at Blue Mango Learning Systems, makers of Clarify. Visit Clarify-It.com to download a free trial of Clarify, and start creating how-to's and instructional documents today – and help others be great. Use coupon code CCPSENTME for 15% off.

Topics:

- Joe complains about the Windows 7 installation process, follow up to Jerry's point about Windows last week: 1) select appropriate version of Windows; 2) buy Windows 7 from Amazon; 3) wait for physical delivery; 4) insert Windows disc and run installer 5) enter product key when prompted; 6) update Windows updater & restart 7) install 174 updates.

- Wren Sound having a sale on current lineup; planning Bluetooth/AirPlay combo units coming soon - BONUS: CCP Listeners Who Enter The Code giffin50 at the Wren Sound Store get an additional $50 off! Bringing the total to $199 from the Wren Sound Store http://wrensound.com
This speaker has been rated by The Wirecutter as one of the best AirPlay speakers you can buy - http://thewirecutter.com/reviews/best-airplay-speaker/

- Tim Nyberg asks about client purchases: Apple Store affiliate program vs. Apple Store vs. Apple Authorized Reseller

- Alexis Cornellier asks about what tools we use for diagnostics; Joe recommends SoftRAID for its SMART status analysis

- Sam advises that Word 2011 may have sporadic issues saving to a sever with the word "file" in the share name

- iOS 8 GMT bug, which manifests as a "PST" bug for Joe

- Sam deals with an "email tough-guy"

- Jerry debates "you lie" vs. "new parakeet" - 
Monty Python "Dead Parrot" Sketch

086: Apple Store Goes Above and Beyond

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- Joe's Apple Store followup: they fixed it!

- project-based billing considerations

- writing proposals, including an onsite followup to give the client (and consultant) a level of comfort that any unforeseen issues can be resolved because you're standing by

- clients taking your well-designed proposal with specifications and shopping around to other consultants

084: New Year's Resolutions 2015, Part 2

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Recorded live on January 6, 2015

Many thanks to our sponsor this week, Watchman Monitoring. We use and highly recommend Watchman Monitoring. Sign up for your free trial at watchmanmonitoring.com/cmdctrlpwr.  New Year promotion for people who subscribe: and add the agent to any 20 computers in 30 days and get Custom Branding for 1/2 off.

Topic:

- Business Resolutions for the New Year