June 05, 2014

053: Toxic Hellstew

June 05, 2014/ Joe

Recorded live June 3, 2014

Tim Cook quoting Adrian Kingsley-Hughes, ZDNet: "With vulnerabilities such as Heartbleed and Pileup likely to go unpatched on tens, if not hundreds of millions of Android devices, the platform is fast becoming a toxic hellstew that should send chills down the spines of IT admins."

Yosemite and iOS 8 initial impressions

How the OS X Beta Program will affect us as Apple consultants; expect overzealous clients to call for help troubleshooting issues with pre-release software

Family Sharing looks great for home users, but still no way to migrate purchases or merge Apple IDs

Sam reports that AirDrop works between Yosemite and iOS 7

Joe reports that Apple Store is no longer accepting machines at the Genius Bar using "Quick Drop"

Jerry reports that Genius Bar has been lenient when accepting machines from consultants on behalf of clients; no signed letter needed

Difficulty offering help as a Consultant in the Apple Store; would be nice if Apple would more readily refer clients to us as they tend to be thrilled when they eventually do find us

Joe had fun configuring an Automator workflow for a client referred (eventually) by the Apple Store

The Craig Federighi Show from Jonathan Mann

May 28, 2014

052: Aloha 'Joe"

May 28, 2014/ Jerry Zigmont

Recorded live May 27, 2014

Aloha ʻOe" (Farewell to Thee) is Liliʻuokalani's most famous song and a common cultural Leitmotif for Hawaii.

039: Goto Fail

February 26, 2014/ Joe

Recorded live February 25, 2014

Exclusive sponsor this week: Smile, makers of TextExpander and the PDFpen Family, which includes PDFpen for Mac, PDFpen for iPad, PDFpen for iPhone, and PDFpen Scan+. PDFpen makes it easy to go mobile with PDFpen on your Mac, iPad, and iPhone. You can have PDFpen’s editing power on all your devices. PDFpen Scan+, the newest member of the PDFpen Family, lets you add scanning and OCR to your mobile toolkit. PDFpenPro offers extra PDF power on the Mac, including interactive form creation, creating PDFs from websites, and editing tables of contents. Visit smilesoftware.com/restart for details and a brief video introduction to the PDFpen Family.

Topics:

- Joe asks and answers: what is the "J" that appears in some emails? (J is a smiley face in the WingDings font)

- Joe wonders why some people include an extra "P" at the bottom of some emails, i.e. "P Please consider the environment before printing this email" (the P is supposed to be a nice forest scene in the WebDings font)

- Jerry reports being able to receive email using Mail.app in Mavericks version 10.9.2.

- Apple's Goto Fail SSL bug: strategies for proactively notifying clients; timing of updates; test your system at gotofail.com

- Sam's Mavericks 101 class "aha moments"

- Sam recommends Revise IT training app by Amsys

- security concerns about Target Disk Mode and resetpassword utility on Recovery partition

- Jerry, Sam, and our live listeners offer Joe some ideas about what to do when Time Capsule fills up

- Joe offers a tip: temporarily "promote" clients to VIP in order to receive notifications when they email you back about something pertinent, for example when coordinating a time to meet, or if you want to know immediately when a client confirms you should proceed with some work