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064: Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com

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Recorded live on August 19, 2014

- Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com (CyberLynk Networks)

- benefits of colocation vs. on premises hosting: physical security, physical safety, reliable internet and power

- types of common services running on Mac mini: backup server, file sharing, ESXI, Daylite, Xcode Server, MacPractice, Rumpus, FileMaker, LightSpeed

- NewerTech Headless Mac Video Accelerator @ $19 from OWC; uses Thunderbolt: possible to connect later in daisy chain; vs. fit-Headless which uses HDMI; side benefit: screen saver and screen lock work properly

- Joe's story of Apple Store achieving 80% Mac mini Server setup after six weeks, finally referred client to ACN; two hours later, server is 100% good to go

063: Entrepreneurial Spirit

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Recorded live on August 12, 2014

Topics:

- origin stories: how we (Jerry, Sam, and Joe) got into this racket

- how to make the transition: going from working for a company to working for yourself

- moonlighting vs. jumping in with both feet

- is entrepreneurship "in the blood"?

Also:

- Aces Conf in New Orleans, LA, May 2015; acesconf.com; great opportunity to see Luis Giraldo of Ook and Justin Esgar of Virtua Computers talk shop and focus on business processes

Special Feature: CCP Video Chat with Chuck Joiner on MacVoices

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We were recently honored to be invited to Chuck Joiner's popular MacVoices podcast – "the Talk of the Mac Community."

Command Control Power on MacVoices

Command Control Power on MacVoices

Wondering what we look like and how we work? Curious about what kind of headphones and microphones we use?

Check us out in all our video glory!

MacVoices #14187: The Crew From Command-Control-Power Discuss Apple Consulting from All Sides

062: Mac Repairs - The Agony and The Ecstasy

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Recorded on July 31, 2014; aired on August 5, 2014

Followup from Dave Provine: How to Restart SMB automatically on Mavericks Server

Liquid Spills - Mircro Replay - 

Tools We Use - Tools that we can’t live Without
8" Straight & Curved Hemostat http://amzn.to/1qXedhv
Magnetic Projet Mat - https://www.ifixit.com/Store/Tools/Magnetic-Project-Mat/IF145-167
iFixit 54 Bit Driver Kit https://www.ifixit.com/Store/Tools/54-Bit-Driver-Kit/IF145-022
Wiha - Wiha 26099 - Screwdriver Set, Slotted, 8Pc 1-4mm Bonus Pack http://amzn.to/1qXcOax
iMac Screen Removal - FastCap HOD-DOUBLE Handle On Demand - http://amzn.to/V2fdSp

http://www.PowerBookMed.com
http://www.iFixit.com

Data Recovery - Driver Savers Partner Program

What repairs you regularly do. 
What repairs you won’t do and why.
Apple Store repair experiences
Depot Experiences
Out of warranty satisfaction repairs
Weirdest Repairs

061: Phony Tech Support

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Recorded live on July 29, 2014

- one of Joe's clients fell for a popup window claiming virus infection and imploring her to call phony tech support, who proceeded to run harmless utilities (ping test, CPU History, netstat, top) and claiming they were evidence of malware; paid $300 for two years of support from "Mac"; Joe removed LogMeIn, TeamViewer, and ran a full scan using Sophos Antivirus and removed 8 instances of malware

- Sam's wife received a call from phony tech support; thankfully she proceeded to interrogate the guy about his badge number, company, and credentials until he hung up

- Social Engineering techniques on the rise, demonstrated in this scene from Hackers

- Network World reports: FTC takes out “tech support” scammers; $5.1 million in fines, retribution

- Jerry reminds us to manually remove updates downloaded by Software Update service when no longer needed!

- Joe recovered data from client ZIP disk, wrote AppleScript to convert old Word documents

- xkcd: Automation

- Joe discovered issue with Time Machine failing to complete a backup, with no error messages displayed, due to nesting of folders too deeply: "destination path too long"; not sure how long is too long, but in this case is was over 50 levels deep