-One of Jerry's local clients needs assistance with updating the OS. He ends up working on it off-site and doing his magic to bring it back to life.
-The guys discuss working off-site vs in front of the client's eyes as well as keeping equipment like external monitors on hand
-Sam talks about setting up Ubiquiti equipment in his office to be in his comfort zone and coming to the client with a fully configured Wi-Fi setup
-Sam realizes a downside to having an office...spending money on lunch!
-The topic of nutrition comes up again, when the work day gets away from you. Sam likes the Clif Bars and Jerry is a fan of the Lara bars.
-Jerry loves the podcast How I Built This and interestingly enough, they had Lara on to talk about how she started her business.
-Right up to the start of the show, Sam was working on an iPhone with water damage with a good friend of the family. An odd situation came up with relation to iCloud backups. Jerry has a suggestion based on an old trick to resolve Time Machine backups. Stay tuned to the next show to find out what happens!
-A pet peeve of Jerry's is when he might shave off some time to be nice. A client pays and then keeps you around to enter information in the register, delaying you even more.
-Sam recalls that awkward moment when a client was opening a safe in front of you and trying to make sure you aren't able to see
-As Jerry is running, he listens to podcasts. He shares another pet peeve for playing sound effects that scares the heck out of you while running on the road.
-Working with SonicWall is nothing new to Sam but he had a moment of frustration setting up the SSL VPN client on Windows 10
-While on the Windows topic, Jerry has problems with a computer that ended up being Windows Home Edition
-The dreaded employee or friend that gives a client bad advice that makes them second guess you
-Jerry deals with Windows 5?? (Windows NT) and trouble with UPS
-Sam shares a funny story about hanging out with Adam Rice at ACEs and learning that Reachability actually does exist on the iPhone X! Chalk that up to something he should have known.
-We have probably all been there before: Jerry talks about a client that swears that a feature existed before when it actually didn't.