Weekly shows every Tuesday – since 2013!

Your Apple consultancy can sponsor the show!


207: "Live" Updating Your Credit Card At The Apple Store

Topics:

Patreon sponsorship is changing

Jerry comes up with a new way for the show to raise money

Our next live show will be at ACEs 2017

Joe has some follow up about Circle with Disney

A discussion brews about virtual & live answering services:
Call Ruby

Sam proctored the Support Essentials exam for Joe & his employees. How did they all do?

We learn even more about Joe's extensive staff

Sam describes an odd permissions issue with Microsoft Office 2016 and an SMB share on macOS Server

Joe has seen some issues with Sophos Home that have affected his client's web browsing experiences

Some follow up for Sam who had strange DNS entries on his computer

Jerry had recent interactions with the always supportive staff at Carbon Copy Cloner

Synology had an issue recently with DSM Update that caused issues for some of their NAS devices

An unfortunate miscommunication caused a mixup for one of Sam's clients 

Remote support isn't all its cracked up to be, as Joe reminds us

Elevation Lab created the Battery Pro, a combo iPhone & Apple Watch charger

Thanks to all of our Patrons!

201: MacTech Pro Boston & Upcoming Events with Neil Ticktin

On this show, we are very pleased to welcome Neil Ticktin, Editor in Chief and Publisher of MacTech and Host of MacTech Pro Events.  These regional events are perfect for the Apple Consultant looking to gain knowledge on important subject matter and network with their peers.  Neil joins us for a show focused on MacTech Pro and the amazing line up of topics:

  • Creating a Storage Strategy: Integrating solutions for Cloud, Local, Network with Access, Archive and Backup in Mind

  • Deployment Methods: Files, Configurations and Directory Services

  • Scripting Python: Solo and Playing with the Other Kids

  • Group Discussion: Limited time, limited resources. Best practices to optimize you.

  • IoT and Home Automation

  • Security. Don’t be the low hanging fruit for a hacker.

  • macOS Troubleshooting. Console is your friend.

  • The Tools You Should Know

Use this special link exclusively for Command Control Listeners to receive a discount on your next registration: http://pro.mactech.com/go/ccp/

Find the next available date in a city near you!

200: Not So - Off The Rails!

Topics:

-PsiMac is hiring! Judy offers up details about a full time consulting position at their Norwalk, CT office.

-Jerry, Joe & Sam get together for a rare in person show to celebrate 200 episodes and it goes...well it goes ok. We would like to thank our good friend Tom Bridge for putting us in touch with James Smith.  James was instrumental in making the show sound listenable after a very rough recording (it gets better about 20 minutes in).

-Jerry serenades the group and the audience at the opening of the show

-The team discusses a pre-show Google Hangout experience with some of our dedicated listeners

-A little reminiscing and trips down memory lane about the show's humble beginnings

-Down to business, Jerry goes in to a story about Gmail and Outlook 2011 security settings

-A dialogue opens up about cellular carriers and their plans.  And how to avoid higher chargers.

IMG_8947.jpg

-Sam's daughter helps the CCP crew ring in show 200 with a batch of cupcakes

-Don't forget to join us at Aces Conference this year, where we will hold a very special live show!
www.acesconf.com

-Sam got hot under the collar dealing with a client's poor planning and working with another vendor

-One of Joe's show ideas, "Residential Roundtable" gets a conversation going

-After Joe brings up another show idea, Sam's back on the couch to talk about the need for office space.  Joe offers up some of his experiences in his years in his own space.

-Admin or no admin? That topic comes up again as a point of focus for the next hire in a small business.

-Access to our back catalog will now only be available to our Patreon sponsors.  Please take a moment to visit our Patreon site and consider contributing to the show.  Thanks for listening!

 

199: How Far Up The Dogpile?

Topics:

-Sam runs into a long on-site day with a stack of Mac mini servers

-Clients vary about how much sensitive data they choose share with their trusted consultants

-Phishing scams can prove to be difficult to completely resolve for clients

-AOL or not?  The crew is divided

-Jerry reminds us that email, contacts, & calendars seems to be a area that constantly requires training

-A frustrating client tests Joe.  It leads to a further discussion about dealing with difficult clients.

-Sam has some follow up on the AutoMounter product he found from the App Store
https://itunes.apple.com/us/app/automounter/id1160435653?mt=12

196: Phil Schilmer Calls Apple Support

- We're sponsored this week by:

Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

You can visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show! 

Topics:

-Jerry records an encounter with an organization claiming to be Apple support.  "Phil Schilmer" takes the bait.

-After receiving a routing call to setup Windows in Bootcamp, Jerry has some hurdles.
Set up a Windows partition on your Mac: 

-Joe puts a call out to non-ACN listeners to hear your story.  Email or tweet us!

-Sam has a client struggling to understand the value of his MSP model.

-Needing to provide employee monitoring for a client, Jerry researches and reports on ActivTrak

-Services like CrashPlan provide cloud based backup, but what about when it's time to restore?  Jerry has to suffer through that slow process.

-Why do end users close the TeamViewer Quick Support window after giving credentials?

-The CCP crew discusses the pros and cons of selling used equipment on eBay.  Jerry tries to organize a tech tag sale.

-Jerry and Sam work together over the weekend to correct an issue with Rumpus running on macOS Server 5. 
http://www.maxum.com/Rumpus/Blog/OSXServer5Conflicts.html

-Refer back to Episode 079 to hear all about Rumpus from its creator, John O'Fallon of Maxum Development.

193: Uncle Jimmy's Search Bar & Selfie Of Ulysses

Are there any CCP listeners out there that are not a members of the Apple Consultants Network? We would love to hear from you. Tell us your story!

Topics:

Joe gets a juicy emergency support job and shares the details with us.  It brings about a discussion on surcharges and fees.

Friend of the show David Sparks comes up in conversation as the guys kick around details of contract agreements with clients.

The age old MSP & billing discussion gets kicked around, as it does on occasion.  

While on the topic of the MSP model, we all chime in about an incredible product to manage your fleet of Macs, Addigy.  Give it a test drive by visiting http://www.addigy.com/cmd-ctrl-pwr

Sam brings up a "break/fix" client that wants immediate responses but doesn't want the commitment.

Sam shares an almost unbelievable story of a client that had random photos appear in her Photos library only to find that someone had been signing in to an iPhone using her Apple ID (photo below).

192: Calendar Bankruptcy & Skunky Third Party Memory

- We're sponsored this week by:

Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

You can visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

Joe describes his tough day with a client router failing.  PSA: Check your network equipment warranties!

As Joe brings up how great iCloud has been, Sam tells a personal story of woe about syncing issues.  Joe & Jerry offer free consulting advice.

Resetting network settings in iOS resolved an issue for Sam where a user had fiddled with many settings, including which apps operate over cellular.

Joe has some follow up about his fix for removing incompatible extensions in the last show.

A story of another great win for our pals at Watchman Monitoring & Gruntwork!

Sam presents a real head scratcher of a case where an iMac spontaneously kicks the user out of their session and goes back to the login window.  Any suggestions?

Billing and discounts is a common discussion in our world, and Joe recalls some handy tips for showing clients your appreciation.

While on the subject, Sam had a recent need to increase rates for clients and recounts one particular story with a client.

Jerry encounters a situation we have all probably dealt with, when clients attempt to glean as much information from you as possible in an attempt to "do it yourself".

Jerry's client has some challenges working with external displays alongside the new 13" MacBook Pros.

Use the LG UltraFine 4K Display with your MacBook or MacBook Pro
https://support.apple.com/en-us/HT207447

Use the LG UltraFine 5K Display with your Mac
https://support.apple.com/en-us/HT207448

 

191: Cause & Effect

Jerry had more than one instance of clients with Airports requiring a firmware update to version 7.7.8 due to portables not connecting properly. 

Continuing on the wifi discussion, Sam discusses testing Ubiquiti access points at a residential client by temporarily running ethernet throughout the house to determine permanent locations.

Sam had the daunting task of giving an internet safety presentation at a middle school in the area.  Helpful hint: bribe them with Jolly Ranchers.

Temporary tattoos!  An anonymous listener kindly donates these temporary tattoos to the gang at CCP.  

Joe runs in to a startup issue after migrating a client to a new iMac.  Joe finds that adding /Library/Extensions to his troubleshooting process will help diagnose similar issues.
https://www.justinsilver.com/technology/os-x-el-capitan-10-11-1-hanging-on-boot-fixed/

Webex causes Sam some grief as the installer silently fails when attempting to install the plug-in.  The fix is created a missing folder:  ~/Library/Internet Plug-Ins
https://supportforums.cisco.com/discussion/12578216/cant-installrun-webex-my-mac

Sierra Logs rehash: https://eclecticlight.co

Sam goes back on the psychiatrist couch to discuss working with a client when you have a personal relationship.

ARD - /var/folders & /var/db - Locations that are handy when troubleshooting or grabbing settings for ARD.

189: New Years Holiday Mix 2017

-The gang starts off the new year with a brief chat with Justin Esgar, founder of the ACEs Conference.  This year's conference will be held in Phoenix, AZ and is selling fast!  Use the promo code "command" when registering to receive 10% off the current ticket price:
https://acesconf.com/

-Joe follows up on his Apple Mail issues that have plagued his new MacBook Pro.

Sam discusses finally receiving and setting up his new MacBook Pro.  He reviews the manual steps he took to set his computer up from scratch as opposed to a migration. VPN profiles and System Keychain proved to be the bigger sticking points.
How to properly backup and restore the System Keychain: http://www.sebastiencouture.com/post/88839839716/backup-restore-system-keychain-os-x

-Jerry recounts an issue he had with an SSD upgrade in an iMac.  It brings back the conversation of the issues dealing with the mid 2011 models.

-Joe had some interesting issues with his MacBook Pro having a “hard freeze”.  Holding down Command Control Power had no effect!

-As our friend Pam Lefkowitz’s Twitter handle says, It’s “Always DNS”.  Sam describes an issue where DNS caused an issue with authenticating to Active Directory.

-Jerry’s Pro Tip of the week - Meraki’s MDM solution is free for up to 100 devices.

-Not to be outdone, Joe give us a pop quiz: Try it at home - Cmd+Shift+6.  He goes into some other “cool” features of macOS.

-Cautionary tale from Jerry - Don’t be cavalier with your backups.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

184: New MacBook Pro Observations -Be Fun All The Time

- Joe's setup: MacBook Pro USB C connected to OWC USB-C Dock: connected to Gigabit Ethernet and two USB devices (speakers and iPad charger). Also powers MacBook Pro. Includes USB-C port on dock, to which I intended to connect AllSmartLife USB C Type to Mini DisplayPort adapter, but it doesn't work when plugged into the dock (but does work when plugged directly into Mac).

- OWC is accepting pre-orders for OWC Thunderbolt 3 Dock which adds mini DisplayPort built-in, as well as FW800 and digital audio out.

- Joe observes: Touch ID on the new MacBook is great, and perhaps worth the difference in price vs. the "MacBook Escape" but it doesn't seem to know about Standard users. It prompts for Touch ID when system needs admin authentication, even though I run as a Standard user and my admin account isn't yet set up for Touch ID. 1Password integration is great.

- Joe observes: Touch Bar is a bit distracting, but maybe it's based on the way I type. It keeps changing from text formatting to word suggestions because I have a habit of selecting and deselecting blocks of text when I'm typing and editing.

Rocket - Quick launcher for Touch Bar

Thanks for your support – it keeps us going!

Thanks for your support – it keeps us going!

182: Tell Me About The Cloud

Recorded  November 15, 2016

Jerry revisits thin iMac upgrades and procedures.  He offers some “pro tips” based on his experiences and what he has learned from Sam’s mistakes.  He highly recommends the Anker USB 3.0 to SATA 3ft Converter Adapter Cable:
https://www.amazon.com/Anker-Converter-Adapter-Cable-included/dp/B005B3VO24

Jerry and Joe discuss an interesting special consideration when upgrading a 13-inch MacBook Pro 2011: see OWC's original blog post and followup; Joe has had good luck using OWC's thermal sensor cable in all iMacs since 2009; we've previously used SSD Fan Control with good results, but generally prefer a hardware solution.

Jerry recounts a Contacts issue he was having with iCloud and third party contact syncing.  He uses the opportunity to quiz the CCP crew on the issue. 

Sam is currently struggling with an issue related to syncing his own calendar data ever since upgrading to Sierra.

Joe has a tough go trying to watch Netflix on his Apple TV and airs his frustrations.

After cloning, Jerry hits an odd issue with Apple Remote Desktop refusing to launch:
https://discussions.apple.com/message/30474023#30474023

181: Solutions For The Apple Consultant / LSD- What A Long Strange Trip Its Been

Recorded live on November 7, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

- Synology File Server Solution  
Network Attached Storage Product Selector - https://www.synology.com/en-us/support/ nas_selector

Synology "Disk Station" Operating System - https://www.synology.com/en-us/dsm/6.0/features

- Ubiquiti Enterprise WiFi System
Ubiquiti Networks UAP-AC-PRO-5 UniFi Access Point Enterprise Wi-Fi System
http://macs.ws/2bYGLlc

Ubiquiti Networks US-48-750W UniFi Managed PoE+ Switch
http://macs.ws/2cCnN9f

Ubiquiti Networks UniFi Cloud Key B&H # UBUCCK MFR # UC-CK  
http://macs.ws/2bYH1AN

- Joe's positive LSD story:
A Possitive LSD Story on The News - Bill Hicks on Drugs.

iMac 27-inch Retina 5K initially failed to log into user, finally logged into user but app icons were generic, apps wouldn't open, system very slow; after deleting user account, preserving home folder, and then recreating user account and reclaiming home folder, the user account would log in and work properly but system wouldn't restart or shut down, getting stuck on black screen with arrow cursor; system log showed repeating messages about com.apple.lsd process crashing; tried safe boot and re-installing 10.11.6 with no luck; tried rebuilding LaunchServices using the following command with no change:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed -r

Thanks to Apple discussion forums, Joe learned a command to list the open files associated with a given process:
pgrep -u `id -u` lsd | xargs slof -p
which listed a file in /private/var/folders/kv/2kk40mdv5wdccq6hb7y3rgk80000gn/0/com.apple.LaunchServices-134501.csstore

Deleting that file didn't work, but after researching whether it was OK to delete folders in /private/var/folders/, Joe deleted everything inside /private/var/folders/ and restarted. Sure enough, the system restarted successfully and has worked properly ever since. 

 

180: Watchman Monitoring Proactive Support Professional Certification / "Cupertino, We have a problem!"

Recorded  on November1, 2016

TOPICS:

Allen Hancock joined to discuss the new Proactive Support Professional Certification.

The certification is aimed at building upon best practices, and aims at making Proactive Support an expectation, rather than something which needs explaining.

So often, people only see the value of Proactive Support after the fact. This site aims to help consumers of IT perceive the value even before it's too late. 

IT Professionals are encouraged to submit their own stories if Proactive Support at

https://www.proactiveprofessional.com/submit-story/

Stories will be credited to you and link back to your site. There are no fees or affiliations required to have your story posted.

Certification as a Proactive Support Professional is granted after attending the 1.5 hour course and passing the exam.

Attendees of the course will receive Certified Proactive Support+ designation, use of the PSP Logo, and a listing in the upcoming Proactive Support Professional Locator. 

Online certification will be available in the future with similar benefits, but will lack the "+" designation. 

To be included in the initial Proactive Support Professional certification, register today at

https://www.proactiveprofessional.com/register/ 

Use coupon CCPSENTME and get 1/2 off the certification exam, which also includes dinner Tuesday at MacTech Conference.

PART TWO:

http://bgr.com/2016/11/01/macbook-pro-2016-ram-specs/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

179: No Followup

Recorded  on October 31, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

177: Peeling An Orange WIth A Plastic Knife

Recorded  on October 11, 2016

TOPICS:

- QuickBooks 2015 is macOS 10.12 Sierra compatibile

- Joe discusses the benefits of LogMeIn Hamachi for remote access to QuickBooks, Lightspeed Onsite, and Printer Sharing – which helped work around an issue using Canon printers over an L2TP-over-IPSec VPN connection detailed in two Apple discussion forum posts

Sam discusses configuring VPN on a Synology and the need to send all traffic over VPN in OS X. 

https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Application/How_to_connect_to_Synology_s_VPN_Server_using_a_Windows_PC_or_Mac

Unleash Your Router - https://www.dd-wrt.com/site/

PPTP Client For Sierra - https://www.shimovpn.com

- iOS 10 adds the ability to auto configure macOS Server account

- Tom Bridge Newsletter Technobits  https://tinyletter.com/technobits

- pop quiz: can you name the Mac display sizes, including decimals? which is the only Mac model with a whole number display size?

- using a Verizon iPhone on AT&T

- Verizon Phones are unlocked bacause of the agreement when AT&T acutioned off the 700MHz "C Block” frequency spectrum

http://www.theverge.com/2012/9/25/3405610/verizon-iphone-5-unlocked-open-access-fcc


- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLC

Recorded  on October 3, 2016

TOPICS:

The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area - http://www.technolutionary.com

Tom is very active as part of the MacDMV Advisory Groupin the DC, MD and VA area. MacDMV’s website - http://www.macdmv.com - and Twitter: @mac_dmv

Tom Bridge Newsletter -Techno Bits Little bits and bobs from the Mac Infosphere
https://tinyletter.com/technobits

EZ-RJ 45 - http://www.platinumtools.com/products/connectors/ez-rj45-cat6-connectors-100010c/ 

Brian Krebs: http://krebsonsecurity.com

Certified Wireless Network Administrator - https://www.cwnp.com/certifications/cwna

MacAdmins Podcasthttp://podcast.macadmins.org
The MacAdmins.org podcast is recorded roughly twice a month and produced in partnership with MacAdmins.org, where you can join over 5,000 Apple Admins on our Slack team. Subscribe to our podcast and rate us on iTunes and Stitcher! Our podcast is edited by Tom Bridge, with theme music created by Adam Codega the first time he opened GarageBand. Our Mixing Engineer is Aaron Lippincott, who makes us sound good. Hosting is provided by Technolutionary and MacAdmins.org.

http://podcast.macadmins.org/2016/06/13/episode-6-dreyer-rhymes-with-slayer/

http://podcast.macadmins.org/2016/09/08/400-flying-monkeys/

Charlie Bit My Finger - https://youtu.be/_OBlgSz8sSM

https://www.youtube.com/watch?v=2WM6FBMCx3A

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Patrons:
Jonathan Spiva @ 74bit
JD Strong @ Strong Solutions
Daniel Escobar @ Proactechs
Craig Kabis @ Macpro Consulting
Jonathan Nieves @ Exceed Technology Group
Matt Washchuk @ Nine Bark Consulting
Dennis Nolan @ Cirrus Partners
Weldon Dodd @ Rewind Technology

175: Sifting Through Sierra

Recorded September 27,, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

Web Design:
RapidWeaver - https://realmacsoftware.com/rapidweaver/
SquareSpace - https://www.squarespace.com
Wix - http://www.wix.com
Logo Design:
http://www.designcrowd.com
https://99designs.com

Mailing Lists:
http://mailchimp.com
https://www.campaignmonitor.com

Belight Business Card Composer - http://www.belightsoft.com

IT Asset Management - MonkeyBox
https://monkeybox.com

Online MDM Solution
https://www.bushel.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

• from Ars Technica Sierra review: "Apple told us it would continue to offer an upgrade path to older Macs that stop at El Capitan but haven't yet been upgraded for whatever reason. While the installer will disappear from the public Mac App Store, anyone without the El Capitan installer already in their purchase history will be able to add it via an Apple support page."

• GateKeeper removes the option to allow apps from "Anywhere" in System Preferences, but the option is still available on the Command Line (sudo spctl --master-disable), or individual apps can still be opened using right-click and then choosing "Open" as before; does the removal of the "Anywhere" option portend a gradual deprecation of the ability to open unsigned apps at all?
• to turn off the new Universal Clipboard feature in macOS Sierra, disable Handoff in System Preferences > General; no way to turn off Universal Clipboard but keep Handoff
Remote access for business users or teams
http://www.splashtop.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

How to Disable Gatekeeper and Allow Apps From Anywhere in macOS Sierra
https://www.tekrevue.com/tip/gatekeeper-macos-sierra/

• Apple Watch unlock is in Security & Privacy; requires 2-factor authentication on Apple ID; requires Bluetooth 4.0 and 802.11ac Wi-Fi

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. 
http://www.jimmyv.org
https://www.crowdrise.com/samuel-teamv/

174: A Time Machine "Perfect Storm"

Recorded September 19, 2016

TOPICS:

-  Sam shares a story about assisting at client resteraunt owner, crimping cables and getting a free dinner out of it!

- Joe tells the tale of a Time Machine “perfect storm” with disasterous results.

- how to use MacBook "One" on Apple LED Cinema Display: referencing this article, you need StarTech HDMI to DisplayPort Converter and Cables To Go DisplayPort Male To Mini DisplayPort Female Adapter. If you need power at the same time, you would use the Apple USB-C Digital AV Multiport Adapter. If you want wired networking too (now you're getting crazy), you need the Apple USB Ethernet Adapter. In the words of Joe's client: "it ain't pretty, but it works!"

- General grousing

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

173: A QuickBooks Kobayashi Maru

Recorded September 13, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- The CCP crew begins the show sharing some distant and recent client “fails”.

- The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario. The Kobayashi Maru test was first depicted in the opening scene of the film Star Trek II: The Wrath of Khan and also appears in the 2009 film Star Trek. Screenwriter Jack B. Sowards is credited with inventing the test. The test's name is occasionally used among Star Trek fans or those familiar with the series to describe a no-win scenario, a test of one's character or a solution that involves redefining the problem.

- latest QuickBooks 2016 (R6) update requires El Capitan whereas previous versions of QuickBooks 2016 would run on Yosemite; kind of bad timing to do this right before a major macOS update, since El Capitan may no longer be easily downloadable after Sierra is released

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions http://commandcontrolpower.com/podcast/2016/3/12/146

iMac Intel 27" Retina 5K Display Adhesive Strip Replacement This is the kit you need to open and remove the glass along with strips to re-glue the panel back on the chassis.

Recommended Samsung EVO SSD Drives - http://amzn.to/1QPDG7H

Cindori Trim Enabler  https://www.cindori.org/software/trimenabler/

SSD FanControl (free) - http://exirion.net/ssdfanctrl/

Macs Fan Control (free) - http://www.crystalidea.com/macs-fan-control

- Discussion regarding different ways to mange task and systems for remembering items “to do"

172: Peeves At The Tiki Lounge

Recorded September 6, 2016

We are sponsored this week by Prosoft Engineering Inc., and its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft Engineering Inc,. and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:
20% discounttech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

TOPICS:

  • Bluetooth headphones with Lightning connector, auto-pairing with connected device (like Mouse and Keyboard)

  • Jaybird X2 Sport Wireless Bluetooth Headphones - Midnight Black -

  • Follow up on client upgrading to macOS Sierra beta, ScanSnap Manager crashing: updated to Revision 2 of beta and problem appears to be solved, scanning successfully