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110: Clients Taking Responsibility & Ownership

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TOPICS:

- Joe rethinks his current setup and contemplates purchasing a MacBook Pro 15”. 
Great comparison - 2015 MacBook Pro with Retina Display: 15-inch vs. 13-inch, http://www.gizmag.com/macbook-pro-retina-13-vs-15/37587/

- Joe recently witnessed some screen aborations on Mis MacBook Air only to find that the application f.lux ® software to make your life better ( an app we have mentioned and enjoy ) was causing the issue. https://justgetflux.com

- Dennis Wurster from Rochester, NY and @wildeep on Twitter, joins us from Penn State MacAdmins Conference 2015
http://psumac2015.sched.org
http://macadmins.psu.edu
Dennis discusses the conference in great detail including focus and why IT admins should attend. Dennis focuses on his career and discusses moving from an IT consultancy to an educational environment - managing large amounts of desktops and portables. 

- Getting started with Munki by Greg Nagle - https://github.com/munki/munki/wiki

- Imaging on OS X Learn by Video: Modular Vs Monolithic Images by Samuel Valencia, Keith Mitnick - http://www.peachpit.com/store/imaging-on-os-x-learn-by-video-modular-vs-monolithic-9780134184517

-Joe introduces our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming. - https://www.patreon.com/cmdctrlpwr?ty=h

- Joe talks about Java Script scams: one of his clients got a “call back” from an IT support company but client denies providing any personal information.

- Jerry’s recipe for removing Java Script in Safari:
1. Force Quit Safari If Necessary
2. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open. Close the malicious window or tab. Re-enable JavaScript and close the preferences dialog.
3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

- Jerry theorizes Java Script errors coming from “Nation Enquirer” style websites where clients click on random picture. In example: http://www.buzzfeed.com/awesomer/photos-you-really-need-to-look-at-to-understand?utm_term=.tkX1zYaWg&sub=2164772_1102366

- Sam discusses the discoveryd fix that appears in Mac OS Update 10.10.4. Jerry mentions how the OpenDNS daemon on his Server needed to de de-installed and reinstalled to resolve runaway proceessors. The conversation continues with discovery and general workflow for upgrading client machines to 10.10.4.

- Clients taking ownership and responsibility: Jerry discusses how some clients have an unrealistic expectation of monitoring software installed and endorsed by his company. Sometimes the client will deflect responsibility for issues on their computers. Allen Hancock of Watchman Monitoring mentions that there are very good ticketing workflows in their Forum, to track client issues. https://community.watchmanmonitoring.com