🔒 Patreon Special Feature

For IT Pros, we offer Patreon exclusive shows with advice and guidance on the more challenging aspects of running your practice and working with your clients and employees.

Get your custom link and subscribe to the exclusive shows!


069: Interview with Ben Greiner, Forget Computers

Recorded live on September 23, 2014

We're sponsored this week by Smile.  Visit smilesoftware.com/restart for great Mac, iPhone, and iPad software, and recommend it to your clients! Smile makes three of our favorites: TextExpander, PDFpen, and PDFpen Scan+.

Topics:

- first, we discuss our frustrations trying to navigate phone plan options

- we feature an interview with Ben Greiner of Forget Computers, discussing the new version of RobotCloud and SupportMenu

- check out the Device Scout Demo or get the Beta of Starter Kit

- Ben wrote an article explaining Best Practices for Creating Apple IDs in an organization

- Sam reports back on his recent APS gig, and reminds us that Apple Configurator is now DEP aware

- how iOS 8 is changing the game: http://www.macstories.net/stories/ios-8-changed-how-i-work-on-my-iphone-and-ipad/

- Joe offers a fix for problems with AppleUSBEthernetHost.kext and AirTrafficHost.framework; Apple called Joe to ask what fixed it