On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

New! A way to support the show.


183: I.T. Rehab

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

Topics:

- Sam shares a story about a non-profit client who erased their main storage drive when directed by Seagate phone support to reformat the backup and selected the wrong hard drive.  The story inadvertently turns into a therapy session for Sam.  Jerry then coins the term "The Valencia Technique".

- we all know about /var/db/.AppleSetupDone; anyone heard of .AppleUpgrade or .AppleLaunchMigration? Joe discusses an interesting troubleshooting case on an iMac running Sierra

- Circle with Disney (oddly a square device) connects to a network to monitor and allow/deny network traffic based on limits set by parents.  Joe has his introductory experience with this device and explains what he has learned so far.
https://meetcircle.com/

182: Tell Me About The Cloud

Recorded  November 15, 2016

Jerry revisits thin iMac upgrades and procedures.  He offers some “pro tips” based on his experiences and what he has learned from Sam’s mistakes.  He highly recommends the Anker USB 3.0 to SATA 3ft Converter Adapter Cable:
https://www.amazon.com/Anker-Converter-Adapter-Cable-included/dp/B005B3VO24

Jerry and Joe discuss an interesting special consideration when upgrading a 13-inch MacBook Pro 2011: see OWC's original blog post and followup; Joe has had good luck using OWC's thermal sensor cable in all iMacs since 2009; we've previously used SSD Fan Control with good results, but generally prefer a hardware solution.

Jerry recounts a Contacts issue he was having with iCloud and third party contact syncing.  He uses the opportunity to quiz the CCP crew on the issue. 

Sam is currently struggling with an issue related to syncing his own calendar data ever since upgrading to Sierra.

Joe has a tough go trying to watch Netflix on his Apple TV and airs his frustrations.

After cloning, Jerry hits an odd issue with Apple Remote Desktop refusing to launch:
https://discussions.apple.com/message/30474023#30474023

181: Solutions For The Apple Consultant / LSD- What A Long Strange Trip Its Been

Recorded live on November 7, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

- Synology File Server Solution  
Network Attached Storage Product Selector - https://www.synology.com/en-us/support/ nas_selector

Synology "Disk Station" Operating System - https://www.synology.com/en-us/dsm/6.0/features

- Ubiquiti Enterprise WiFi System
Ubiquiti Networks UAP-AC-PRO-5 UniFi Access Point Enterprise Wi-Fi System
http://macs.ws/2bYGLlc

Ubiquiti Networks US-48-750W UniFi Managed PoE+ Switch
http://macs.ws/2cCnN9f

Ubiquiti Networks UniFi Cloud Key B&H # UBUCCK MFR # UC-CK  
http://macs.ws/2bYH1AN

- Joe's positive LSD story:
A Possitive LSD Story on The News - Bill Hicks on Drugs.

iMac 27-inch Retina 5K initially failed to log into user, finally logged into user but app icons were generic, apps wouldn't open, system very slow; after deleting user account, preserving home folder, and then recreating user account and reclaiming home folder, the user account would log in and work properly but system wouldn't restart or shut down, getting stuck on black screen with arrow cursor; system log showed repeating messages about com.apple.lsd process crashing; tried safe boot and re-installing 10.11.6 with no luck; tried rebuilding LaunchServices using the following command with no change:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed -r

Thanks to Apple discussion forums, Joe learned a command to list the open files associated with a given process:
pgrep -u `id -u` lsd | xargs slof -p
which listed a file in /private/var/folders/kv/2kk40mdv5wdccq6hb7y3rgk80000gn/0/com.apple.LaunchServices-134501.csstore

Deleting that file didn't work, but after researching whether it was OK to delete folders in /private/var/folders/, Joe deleted everything inside /private/var/folders/ and restarted. Sure enough, the system restarted successfully and has worked properly ever since. 

 

180: Watchman Monitoring Proactive Support Professional Certification / "Cupertino, We have a problem!"

Recorded  on November1, 2016

TOPICS:

Allen Hancock joined to discuss the new Proactive Support Professional Certification.

The certification is aimed at building upon best practices, and aims at making Proactive Support an expectation, rather than something which needs explaining.

So often, people only see the value of Proactive Support after the fact. This site aims to help consumers of IT perceive the value even before it's too late. 

IT Professionals are encouraged to submit their own stories if Proactive Support at

https://www.proactiveprofessional.com/submit-story/

Stories will be credited to you and link back to your site. There are no fees or affiliations required to have your story posted.

Certification as a Proactive Support Professional is granted after attending the 1.5 hour course and passing the exam.

Attendees of the course will receive Certified Proactive Support+ designation, use of the PSP Logo, and a listing in the upcoming Proactive Support Professional Locator. 

Online certification will be available in the future with similar benefits, but will lack the "+" designation. 

To be included in the initial Proactive Support Professional certification, register today at

https://www.proactiveprofessional.com/register/ 

Use coupon CCPSENTME and get 1/2 off the certification exam, which also includes dinner Tuesday at MacTech Conference.

PART TWO:

http://bgr.com/2016/11/01/macbook-pro-2016-ram-specs/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

179: No Followup

Recorded  on October 31, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

178: Hi·er·ar·chi·cal

Recorded October 18, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:


- Joe mentions HFS stands for hierarchical file system, pronunciation guide on hierarchical (compare to incorrect "hierarchial" [sp] and vs. hierarchal meaning)

MacSysAdmin 2016
"How can you avoid the catastrophes caused by disk drive failure"
Tim Standing, SoftRAID
http://docs.macsysadmin.se/2016/2016doc.html

- Joe's iCloud Photo Library not updating in Photos app, not loading at iCloud.com: "Cannot Load Library: Photos was unable to load your photos and videos." Photos app open with Option-Command to repair library, required administrator authentication

- FatCat Software, Power Photos https://www.fatcatsoftware.com/powerphotos/

- Future - Apple Backing Up Entire Mac Hard Drive

- Unlimited Secure Storage from Amazon
https://www.amazon.com/clouddrive/home

- Apple Optimizing Your Storage In Sierra

- Joe receives a Watchman Monitoring notice about one of his own Macs: PsiMac Joe mini of PsiMac has reported a change: The computer has begun downloading an OS Upgrade: "10.12 - Sierra". Judy observes "I guess still better than Windows starting Windows 10 update when you click the X on the prompt to do so.."

- Watchman detected Joe's MacBook Pro upgraded to Sierra had not backed up in 10 (7?) days, needed to update TimeMachineEditor
 

177: Peeling An Orange WIth A Plastic Knife

Recorded  on October 11, 2016

TOPICS:

- QuickBooks 2015 is macOS 10.12 Sierra compatibile

- Joe discusses the benefits of LogMeIn Hamachi for remote access to QuickBooks, Lightspeed Onsite, and Printer Sharing – which helped work around an issue using Canon printers over an L2TP-over-IPSec VPN connection detailed in two Apple discussion forum posts

Sam discusses configuring VPN on a Synology and the need to send all traffic over VPN in OS X. 

https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Application/How_to_connect_to_Synology_s_VPN_Server_using_a_Windows_PC_or_Mac

Unleash Your Router - https://www.dd-wrt.com/site/

PPTP Client For Sierra - https://www.shimovpn.com

- iOS 10 adds the ability to auto configure macOS Server account

- Tom Bridge Newsletter Technobits  https://tinyletter.com/technobits

- pop quiz: can you name the Mac display sizes, including decimals? which is the only Mac model with a whole number display size?

- using a Verizon iPhone on AT&T

- Verizon Phones are unlocked bacause of the agreement when AT&T acutioned off the 700MHz "C Block” frequency spectrum

http://www.theverge.com/2012/9/25/3405610/verizon-iphone-5-unlocked-open-access-fcc


- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLC

Recorded  on October 3, 2016

TOPICS:

The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area - http://www.technolutionary.com

Tom is very active as part of the MacDMV Advisory Groupin the DC, MD and VA area. MacDMV’s website - http://www.macdmv.com - and Twitter: @mac_dmv

Tom Bridge Newsletter -Techno Bits Little bits and bobs from the Mac Infosphere
https://tinyletter.com/technobits

EZ-RJ 45 - http://www.platinumtools.com/products/connectors/ez-rj45-cat6-connectors-100010c/ 

Brian Krebs: http://krebsonsecurity.com

Certified Wireless Network Administrator - https://www.cwnp.com/certifications/cwna

MacAdmins Podcasthttp://podcast.macadmins.org
The MacAdmins.org podcast is recorded roughly twice a month and produced in partnership with MacAdmins.org, where you can join over 5,000 Apple Admins on our Slack team. Subscribe to our podcast and rate us on iTunes and Stitcher! Our podcast is edited by Tom Bridge, with theme music created by Adam Codega the first time he opened GarageBand. Our Mixing Engineer is Aaron Lippincott, who makes us sound good. Hosting is provided by Technolutionary and MacAdmins.org.

http://podcast.macadmins.org/2016/06/13/episode-6-dreyer-rhymes-with-slayer/

http://podcast.macadmins.org/2016/09/08/400-flying-monkeys/

Charlie Bit My Finger - https://youtu.be/_OBlgSz8sSM

https://www.youtube.com/watch?v=2WM6FBMCx3A

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Patrons:
Jonathan Spiva @ 74bit
JD Strong @ Strong Solutions
Daniel Escobar @ Proactechs
Craig Kabis @ Macpro Consulting
Jonathan Nieves @ Exceed Technology Group
Matt Washchuk @ Nine Bark Consulting
Dennis Nolan @ Cirrus Partners
Weldon Dodd @ Rewind Technology

175: Sifting Through Sierra

Recorded September 27,, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

Web Design:
RapidWeaver - https://realmacsoftware.com/rapidweaver/
SquareSpace - https://www.squarespace.com
Wix - http://www.wix.com
Logo Design:
http://www.designcrowd.com
https://99designs.com

Mailing Lists:
http://mailchimp.com
https://www.campaignmonitor.com

Belight Business Card Composer - http://www.belightsoft.com

IT Asset Management - MonkeyBox
https://monkeybox.com

Online MDM Solution
https://www.bushel.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

• from Ars Technica Sierra review: "Apple told us it would continue to offer an upgrade path to older Macs that stop at El Capitan but haven't yet been upgraded for whatever reason. While the installer will disappear from the public Mac App Store, anyone without the El Capitan installer already in their purchase history will be able to add it via an Apple support page."

• GateKeeper removes the option to allow apps from "Anywhere" in System Preferences, but the option is still available on the Command Line (sudo spctl --master-disable), or individual apps can still be opened using right-click and then choosing "Open" as before; does the removal of the "Anywhere" option portend a gradual deprecation of the ability to open unsigned apps at all?
• to turn off the new Universal Clipboard feature in macOS Sierra, disable Handoff in System Preferences > General; no way to turn off Universal Clipboard but keep Handoff
Remote access for business users or teams
http://www.splashtop.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

How to Disable Gatekeeper and Allow Apps From Anywhere in macOS Sierra
https://www.tekrevue.com/tip/gatekeeper-macos-sierra/

• Apple Watch unlock is in Security & Privacy; requires 2-factor authentication on Apple ID; requires Bluetooth 4.0 and 802.11ac Wi-Fi

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. 
http://www.jimmyv.org
https://www.crowdrise.com/samuel-teamv/

174: A Time Machine "Perfect Storm"

Recorded September 19, 2016

TOPICS:

-  Sam shares a story about assisting at client resteraunt owner, crimping cables and getting a free dinner out of it!

- Joe tells the tale of a Time Machine “perfect storm” with disasterous results.

- how to use MacBook "One" on Apple LED Cinema Display: referencing this article, you need StarTech HDMI to DisplayPort Converter and Cables To Go DisplayPort Male To Mini DisplayPort Female Adapter. If you need power at the same time, you would use the Apple USB-C Digital AV Multiport Adapter. If you want wired networking too (now you're getting crazy), you need the Apple USB Ethernet Adapter. In the words of Joe's client: "it ain't pretty, but it works!"

- General grousing

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

173: A QuickBooks Kobayashi Maru

Recorded September 13, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- The CCP crew begins the show sharing some distant and recent client “fails”.

- The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario. The Kobayashi Maru test was first depicted in the opening scene of the film Star Trek II: The Wrath of Khan and also appears in the 2009 film Star Trek. Screenwriter Jack B. Sowards is credited with inventing the test. The test's name is occasionally used among Star Trek fans or those familiar with the series to describe a no-win scenario, a test of one's character or a solution that involves redefining the problem.

- latest QuickBooks 2016 (R6) update requires El Capitan whereas previous versions of QuickBooks 2016 would run on Yosemite; kind of bad timing to do this right before a major macOS update, since El Capitan may no longer be easily downloadable after Sierra is released

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions http://commandcontrolpower.com/podcast/2016/3/12/146

iMac Intel 27" Retina 5K Display Adhesive Strip Replacement This is the kit you need to open and remove the glass along with strips to re-glue the panel back on the chassis.

Recommended Samsung EVO SSD Drives - http://amzn.to/1QPDG7H

Cindori Trim Enabler  https://www.cindori.org/software/trimenabler/

SSD FanControl (free) - http://exirion.net/ssdfanctrl/

Macs Fan Control (free) - http://www.crystalidea.com/macs-fan-control

- Discussion regarding different ways to mange task and systems for remembering items “to do"

172: Peeves At The Tiki Lounge

Recorded September 6, 2016

We are sponsored this week by Prosoft Engineering Inc., and its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft Engineering Inc,. and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:
20% discounttech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

TOPICS:

  • Bluetooth headphones with Lightning connector, auto-pairing with connected device (like Mouse and Keyboard)
     
  • Jaybird X2 Sport Wireless Bluetooth Headphones - Midnight Black - 
     
  • Follow up on client upgrading to macOS Sierra beta, ScanSnap Manager crashing: updated to Revision 2 of beta and problem appears to be solved, scanning successfully

171: Tenacious Joe

Recorded September 3, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 
Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

- Joe talks about a client who upgraded his Mac to the Sierra beta

- Sam shares his story of losing his recent family vacation photos in the Photo app

- Joe talks about problems sending audio out through his external Dell monitor.

- Jerry chats bout upgrading a clients Mac Pro with an SSD and using the OWC Accelsior S
Storage Expansion With a Speed Boost

- Joe talks about a managed client who decides to have their intern change their domain and then was surprised that email wasn't working properly.

170: Interview With Greg Brewer CEO of Prosoft Engineering, Inc

Recorded August 23, 2016

TOPICS:

- Greg Brewer is the founder and CEO of Prosoft Engineering Inc. was stablished in 1985 and offers best-in-class software paired with exceptional service and support. He is a Silicon Valley Entrepreneur that has founded several technology companies over the last few decades. Prosoft is widely known for inventing the first plug-and-play hard drive and CD/DVD drivers for the Macintosh platform,. This technology was subsequently sold to Apple Computer and became part of the ubiquitous iTunes software. Prosoft Engineering shifted focus in 2002 to develop and promote its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:

20% discounttech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

169: Interview With Todd Kane, President of Evolved Management Consulting

Recorded August 18, 2016

TOPICS:

Todd Kane and Evolved Management Consulting is on a mission to make IT a valuable enabler of small to medium businesses. Bringing 20+ Years of industry experience to your business.

Todd has led technical groups for several of largest and high growth companies in western Canada. Experience with major businesses like EnCana, Canadian Natural Resources Ltd, WestJet, Bell Canada, Long View Systems, and Fully Managed.

His work has been recognized with numerous awards, both technical and business.

Book a Consulting Session With Todd:  http://www.evolvedmgmt.com/world-class-msp

- Great Game of Business by Jack Stack http://amzn.to/2bEvmam

- The Effective Executive by Peter Drucker - http://amzn.to/2bMync0

- BrightGauge dashboard software - http://www.brightgauge.com

- Leading Geeks on money. Money and Fairness
Geeks are generally not captivated by money. It's not that they're uninterested in money; it's just not the primary motivator. Money can be very important to them, but not for the common reasons. Most people who are motivated by money are driven by the power, position, prestige, or possessions that money brings. Geeks not only are generally nor interested in these things; they tend to look down on those who are. Their attitudes toward money are much more tied up in their strong sense of fairness and justice. No one wants to feel taken advantage of; everyone wants to feel fairly compensated for their value. The passion for reason combines with a strong belief... 

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

168: Interview With Guillaume Gète - Consultant & DiskMaker X Developer

Recorded August 9, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit

TOPICS:

This week Command-Control-Power is joined by Guillaume Gète of Gete.Net Guillaume is a full-time Apple consultant, living and working near Paris, France. Gete.Net has been in operation for 10 years old and he has been working in the Mac environment for over 20 years. He is additionally an author, podcaster but perhaps best know for his applcation to create OS X installers - DiskMaker X

 

- Power Macintosh 6200 https://en.wikipedia.org/wiki/Power_Macintosh_6200

- ClarisWorks and AppleWorks for Mac FAQ - http://lowendmac.com/2014/clarisworks-and-appleworks-for-mac-faq/

- Firing Customers - 097: Firing Clients, featuring Pam Lefkowitz

- Mac Admin & Developer Conference UK - http://www.macad.uk/

- Promise RAID Systems - http://www.promise.com/us/

- DiskMaker X - http://diskmakerx.com/

- Flat Stanley https://www.flatstanley.com/

- SSD FanControl - http://exirion.net/

- DragThing - http://www.dragthing.com/

- DeBug Podcast, James Thompson Interview https://player.fm/series/debug-11576/77-james-thomson-of-pcalc

-Finder Pop http://www.finderpop.com/

Guillaume Gète Website : www.gete.net

Guillaume Gète Blog : blog.gete.net

Listing Of Guillaume Gète Authored Books : http://www.gete.net/consulting/?page_id=16 

DiskMaker X icon designer, Benjamin Renaut : http://nekoto.tumblr.com

Co- host Of The Podcast 3 hommes et 1 with Laurent and Mouradhttp://3h1p.fr

Online Magazine - Competence Mac http://www.competencemac.com/Competence-Mac-47-Protection-Sauvegarde-Partage-Gerez-mieux-vos-donnees_a2842.html

Conference Presentation ”Apple : the passion of design", at Paris La Defense : https://vimeo.com/17826430

@ggete Slack & Twitter

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show

167: "Lawyer Up" With David Sparks - Business Attorney

Recorded August 2, 2016

TOPICS:

This week, Command Control Power welcome David Sparks, business attorney to discuss the importance of running your IT practice with proper legal documentation. David Sparks is an Orange County, California business attorney and a geek. David is a podcaster, blogger, and author of MacSparky Field Guides who writes about finding the best tools, hardware, and workflows for using Apple products to get work done. David also writes for Macworld Magazine and is a professional speaker on technology.

You can listen to David's podcast on the Relay.FM Network-
Mac Power Users -   https://www.relay.fm/mpu/
and his new show with Jason Snell -  
Free Agentshttps://www.relay.fm/freeagents

You can find David Sparks on the internet at his website - http://macsparky.com
and on Twitter @macsparky

For professional legal business, David can be contacted at Sparks Law http://www.sparksesq.com

 

 

 

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

166: "Which Button Do I Press To Fix The Server?"

Recorded July 27, 2016

We are sponsored this week byGruntwork by Mac-MSP. Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 
Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

- Joe regales the crew with his story of a client who "tried everything" to fix their Server.  Failing Promise Pegasus RAID's and a corrupt Open Directory led to a discussion regarding Forget Computers great free product called Bender- Automated Backup of OS X Server Settings. Also discussed is recovering Open Directory from Time Machine.

 

 

Click on Photo to See video

Click on Photo to See video

- Sam chats about his ballon ride landing in Arizona - video here: https://vimeo.com/176863670

Lyft & Uber Sure Pricing - http://therideshareguy.com/lyfts-heat-maps-vs-ubers-surge-pricing-who-wins/

- Sam talks about his family getting sidelined on an American Airlines flight. Follow Sam on Twitter and join in the fun - https://twitter.com/UID501

- Shimo VPN Client That Will run PPTP - https://www.shimovpn.com/

- Mail Act-On From SmallCubed That Performs a "Send Later Function:  https://smallcubed.com/mao/

- Sam discusses an issue with a clients Synology NAS and binding to Active Directory. Users in the AD Group experiencing slow file connections, listing and transfers.

Synology NAS & Backblaze B2 Cloud Storage - https://www.backblaze.com/b2/partner-synology.html

165: Interview With Matt Woestehoff of Foundation in Minneapolis

Recorded July 19, 2016

CCP welcomes Matt Woestehoff Director of Business Development and Operations of The Foundation in Greater Minneapolis-St. Paul Area

Quoting Matt's Bio On The Foundation website: "Presenter, listener, growth engineer. I work with companies who understand the value of thinking ahead. We build a strong technological base so that you can Get Back to Work. We help acquire, deploy, and manage iPads, build network infrastructures to support thousands, and help entrepreneurs build their dreams. Born as Apple fan-boys, now recognizing brand-agnostic solutions for any business need. That said, we tend to work with creative agencies. Why? Because we get it. It's what we do."

You can reach Matt via email: matt@fndtn.com
On Twitter Follow The Foundation @thefndtn 

 

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

164: PPTP = TTFN

Recorded July 12, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- PPTP - Point-to-Point Tunneling Protocol (PPTP) is a method for implementing virtual private networks. PPTP uses a control channel over TCP and a GRE tunnel operating to encapsulate PPP packets.

- TTFN is an initialism for a colloquial valediction, 'ta ta for now', based on 'ta ta', an informal 'goodbye', approximately equivalent to 'bye bye' but in an easier meaning it means 'goodbye for now'. The expression came to prominence, in the UK, during the Second World War. Used by the military, it was frequently heard by the British public.

- Joe discusses being away from the office on vacation fro three weeks.

- Migrating from Kerio Mail Server to Google
- Kerio's Acquisition Of GetSynced - http://www.kerio.com/company/media-center/press-releases/kerio-technologies-announces-acquisition-getsyncd

- Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra
-
 LogMeIn Hamachi - Create virtual private networks on-demand

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions

157: Watchman Monitoring & Zendesk Integration - Getting Started